Sentiment Analysis
Sentiment analysis is an integral part of understanding human behavior and reactions to conversations.
In simpler terms, understanding how a person reacts to the conversation. Each individual can react to a conversation textual or verbal in a number of ways, based on their beliefs, mindset, and other individual preferences.
With a video call, understanding and analyzing an individual’s reaction becomes much simpler. This is made possible by facial features and muscular reactions such as smiling, frowning etc.
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Read the full post on Medium.